Looking for Answers about Bassinets?

Find the model # of your product by locating the Date of Manufacture sticker usually located on the metal tubing. Using the model # you can either contact our customer service for new instructions at (800) 453-7673 or at customerservice@kolcraft.com. You also may be able to pull up the instructions on our website under "Product Instructions" in our Customer Service section.

Hi Kate,

Depending how old your bassinet is - our customer service department may be able to sell you replacement bedding for your model. Find the model # of your bassinet which is located on the Date of Manufacture sticker located on the metal tubing. Then contact our customer service at (800) 453-7673 or at customerservice@kolcraft.com.

For replacement parts, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.

I'm a Kolcraft representative - Find the model # of your bassinet - it will be located on a Date of Manufacture sticker which is on one of the metal tubes. Once you have the model #, you have a few options: 1) Go to Kolcraft.com and under Customer Service go to Product Instructions. It will let you pull up your model # and find the instructions for you. 2) Call our customer service line at (800) 453-7673 3) Send an email to customerservice@kolcraft.com.

For replacement parts, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.

To inquire about replacement parts, please contact our customer service department at 800.453.7673 or customerservice@kolcraft.com. Before calling, find your model # which is on the date of manufacture sticker located on the tubing.

It depends how old the model is. To inquire about replacement parts, please contact our customer service department at 800.453.7673 or customerservice@kolcraft.com. Before calling, find your model # which is on the date of manufacture sticker located on the tubing.

Contact our customer service department at 800.453.7673 or at customerservice@kolcraft.com.

Thank you.

Check with our customer service department at (800.453.7673) or customerservice@kolcraft.com.

Contact our customer service department at (800.453.7673) or at customerservice@kolcraft.com. Find you exact model # which will be on the Date of Manufacture label located on either the wood panels or on one of the bedding law tags.