Questions & Answers for Sesame Street Sesame Street® 1-2-3 Learn with Me™ Potty Chair
Question
Are there replacement parts?
My son took the shield off the front of the potty and threw it into the garbage. At least I'm pretty sure that's what happened since the piece is nowhere to be found. Is there any way to order just the shield to replace the missing one?
Age: 25 - 34
About me: Parent
asked 1 year, 4 months ago
by
Jessa1347
- Pa
on Sesame Street® 1-2-3 Learn with Me™ Potty Chair
+7points
7out of7found this question helpful.
1 answer
Answers
answer 1
You can order replacement parts by contacting our customer service department at 800.453.7673 or customerservice@kolcraft.com. Thank you.
Hello I recently received the Elmo potty for my son as a gift from his grand mother. The potty is excellent, and the Spanish is an awesome feature. However from looking at all the pictures I've seen for the unit. I noticed I was missing the yellow insert for boys to stop the room from getting wet. My question is, Is there a way I can be mailed this piece. It would really help ALOT!!!
Aaron
Age: 35 - 44
About me: Parent
asked 1 year, 2 months ago
by
Anonymous
on Sesame Street® 1-2-3 Learn with Me™ Potty Chair
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Yes. Contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com and they will help get this part sent to you. Thank you.