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Most Recent Questions
Recent Question:
The neutral color was delayed back in Jan. 2012, it is now almost 2 months later. Can we please be updated on when it will be available.
Recent Question:
JUST WANDERING IF THE PINK VERSION OF THE TINY STEPS 2-IN=1 WALKER IS AVAILABLE NOW THAT IT IS MARCH.
Recent Question:
Can you get this walker in the red color?
Recent Question:
any recalls for item #143904-LJ
Recent Question:
can you buy a replacement seat? Mine has riped
Questions with Most Recent Answers
Question:
The neutral color was delayed back in Jan. 2012, it is now almost 2 months later. Can we please be updated on when it will be available.
Question:
JUST WANDERING IF THE PINK VERSION OF THE TINY STEPS 2-IN=1 WALKER IS AVAILABLE NOW THAT IT IS MARCH.
Question:
any recalls for item #143904-LJ
Question:
Can you get this walker in the red color?
Question:
when will sit be available in boy or neutral colors?
See all Kolcraft Questions and Answers/ Walkers & Activity Centers Q & A

Customer Questions & Answers for
Sesame Street Elmo Tiny Steps® 2-in-1 Walker

Elmo Tiny Steps® grows with baby from an activity walker to walk-behind walker!
Customer Questions & Answers
16 Questions
 | 
17 Answers
Product Details

Questions & Answers for Sesame Street Elmo Tiny Steps® 2-in-1 Walker

Question

Can you add additional toy?

I wonder if you sell additional toys for the baby to play with.
Age: 25 - 34
About me: Parent
asked 1 year, 6 months ago
by
mirna
 - st. marys georgia
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
There is something called a discovery center for select models. I just purchased this item today and this was an option in the instruction manuel
Age: 25 - 34
About me: Parent
answered 3 months, 2 weeks ago
by
Patrick
 - Jacksonville
0points
0out of 0found this answer helpful.
answer 2
Unfortunately, we do not sell additional toys for this model. Thank you.
Age: 35 - 44
answered 1 year, 5 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

Can I replace a broken wheel

I have an older tot rider 2. It has been through a friends' kids as well as mine and know the front wheel is broken. Otherwise it is fine. Can I replace this piece?
Age: 35 - 44
asked 1 year, 9 months ago
by
Anonymous
on Elmo Tiny Steps® 2-in-1 Walker
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
For replacement parts, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 10 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

Can i replace a missing piece (the little purple thing in the side for keep the legs together)?

Age: 25 - 34
About me: Parent
asked 1 year, 8 months ago
by
Anonymous
 - California
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Contact our customer service department to see if this is sold as a replacement part. They can be reached at 800.453.7673 or customerservice@kolcraft.com.
Age: 35 - 44
answered 1 year, 8 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

discovery center

is the discovery center an additional item that needs to be purchased for the Elmo Tiny Steps 2-in-1? it is not pictured in the instruction sheet.
Age: 45 - 54
About me: Parent
asked 1 year, 7 months ago
by
Anonymous
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The discovery center was a toy featured on an older model that is no longer available.
Age: 35 - 44
answered 1 year, 6 months ago
by
Kolcraft Staff
+1point
1out of 1found this answer helpful.
Question

Can this be used on carpet?

Age: 35 - 44
About me: Parent
asked 1 year, 5 months ago
by
Mar
 - TX
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It can be used on carpet, but it's performance depends on the thickness of your carpet and weight of your child. For safety reasons, there are friction strips on the bottom of the walker that can slow it's movement on thick carpeting.
Age: 35 - 44
answered 1 year, 5 months ago
by
Kolcraft Staff
-1point
0out of 1found this answer helpful.
Question

how can i order just the seat part

Age: 25 - 34
About me: Parent
asked 1 year, 4 months ago
by
stacey
 - florida
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For a replacement part, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 1 year, 3 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

Does it have Locking reverse wheels?

So the child can not go backwards with it
Age: 25 - 34
About me: Parent
asked 1 year, 1 month ago
by
Josie
 - Palm Coast, FL
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It does not have locking reverse wheels. Thank you.
Age: 35 - 44
answered 1 year, 1 month ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

How do I order a replacement wheel for this walker?

Age: 35 - 44
About me: Grandparent
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asked 1 year ago
by
Angie
 - Katy, Texas
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For replacement parts, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 1 year ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

i cant seem to find the pink of this walker, did you discontinue or do you stil have in stock, babies r us have no more..

Age: 25 - 34
About me: Parent
asked 11 months ago
by
Anonymous
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, BabiesRus carried our last inventory of this item. I apologize for any inconvenience. Thank you.
Age: 35 - 44
answered 11 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

I want to buy the red - yellow one from Toronto ( Canada ) . How can I buy it ?

Age: 35 - 44
About me: Parent
asked 9 months ago
by
Anonymous
 - Toronto ,Canada
on Elmo Tiny Steps® 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, walkers are banned by Health Canada and we cannot sell to retailers there. Thank you.
Age: 35 - 44
answered 9 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.