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Most Recent Questions
Recent Question:
where can I buy sheets for the preferred position 2 in 1 bassinet??
Recent Question:
Is the creampuff pattern still available anywhere?
Recent Question:
Can I still purchase just the replacement fabric skirt piece and canopy? the vibrating music piece attatchement?
Recent Question:
Matress replacement
Recent Question:
model#18165-We/Fr
Questions with Most Recent Answers
Question:
where can I buy sheets for the preferred position 2 in 1 bassinet??
Question:
Can I still purchase just the replacement fabric skirt piece and canopy? the vibrating music piece attatchement?
Question:
Is the creampuff pattern still available anywhere?
Question:
removing hood to wash it
Question:
model#18165-We/Fr

Customer Questions & Answers for
Kolcraft Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile

The Kolcraft Cuddle 'n Care Rocking Bassinet provides a secure, cozy sleeping environment for baby, with an electronic toy mobile that grows with baby from bassinet to crib.
Customer Questions & Answers
38 Questions
 | 
46 Answers
Overall Rating:
3.75 out of 5
3.8
out of
5
Product Details

Questions & Answers for Kolcraft Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile

Question

i have a 2005 bassinet and removed cover to wash now can't get it back on, i need instructions

Age: Over 65
About me: Grandparent
asked 3 years, 2 months ago
by
none
 - bluefield, wv
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can get instructions directly from our website (www.kolcraft.com). Find the model # of your bassinet. It's usually located on a Date of Manufacture sticker that is on the frame tubes. Then go to our website and click on Customer Service. There you will find a link to Product Instructions. Find your model # on the drop down menu and click "Open" to see or print the instructions.

For further assistance, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 3 years, 2 months ago
by
Kolcraft Staff
-2points
0out of 2found this answer helpful.
Question

What exactly is the "plastic anchor" mentioned in your manual?

Hello,

I took the bassinet cover off to wash it and now I am having trouble following instructions in your manual to put it back on. Step 2 says: "Turn bassinet over and slide plastic anchor through slits to secure bassinet cover". First, what is that plastic anchor? This is the only place in the entire manual where this part is mentioned. Second, the arrow in the picture that says "slits" seems to point to what in reality looks like bolts of some kind, definitely not slits. Help with clarifying this step would be appreciated.
Age: 35 - 44
asked 3 years, 1 month ago
by
Anonymous
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize for any confusion in the instructions. The "plastic anchors" are the four plastic posts on the underside of the floor board. When re-assembling the bassinet bedding, there are holes (slits) in the fabric that allow the plastic posts to poke through. See the attached photo. If this is still unclear, please contact our Customer Service Department at 800.453.7673. Thank you.
Age: 35 - 44
answered 3 years, 1 month ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

What happens if I can't snap the floorboard in place?

Age: 25 - 34
About me: Parent
asked 3 years, 1 month ago
by
Anonymous
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact our Customer Service Department at 800.453.7673. They will be able to help determine whether or not you need a replacement part or if something is unclear in the product instructions. Do not use the product until you have it assembled correctly. We apologize for any inconvenience. Thank you.
Age: 35 - 44
answered 3 years, 1 month ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

how do i balance the bassinet if it leans to the side of the mobile?

Age: 25 - 34
About me: Parent
asked 3 years, 1 month ago
by
Anonymous
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Please contact our Customer Service Department before using the product at 800.453-7673 or at customerservice@kolcraft.com. The bassinet should not lean, even with the mobile attached. You may have something assembled incorrectly on the frame.
Age: 35 - 44
answered 3 years ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

Wher can I find a 10/2003 bassinet cover

This is a white laced
Age: 45 - 54
About me: Parent
asked 2 years, 11 months ago
by
keitheb
 - hayward california
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This is an older model, so there may not be replacement parts still in inventory. For assistance, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 2 years, 11 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

How do I attach the mobile from 2005 PA25512(CN)?

Age: 19 - 24
About me: Parent
asked 2 years, 11 months ago
by
akav231
 - Colorado
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To find the proper model # for your bassinet, find the Date of Manufacture sticker which is located on the tubing. Once you locate the model #, you can find product instructions on the Customer Service tab of the Kolcraft.com home page. Find your model # on the drop down menu on this page. For further assistance, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 2 years, 11 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

The mobile does not go around on my Cuddle & Care Rocking Bassinett with Light Vibes Mobile

Can you send me another one? Everything else works except the mobile. Model #18282 PT
Age: 55 - 64
About me: Grandparent
asked 2 years, 11 months ago
by
Karen
 - Akron, Ohil
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
For a replacement part inquiry, please contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 2 years, 11 months ago
by
Kolcraft Staff
-2points
0out of 2found this answer helpful.
Question

what are the dimensions?

what are the dimensions? I need to know if it will easily roll through a doorway.
Age: 25 - 34
asked 2 years, 11 months ago
by
j
 - mi
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The dimensions of this item are 25" Wide, 27" Long and 42" Tall. It fits through most standard doorways. Thank you.
Age: 35 - 44
answered 2 years, 11 months ago
by
Kolcraft Staff
+1point
1out of 1found this answer helpful.
Question

How do I purchase the motorized unit box for the mobile for the bassinet?

Age: 55 - 64
About me: Grandparent
asked 2 years, 11 months ago
by
mike
 - ceres, ca
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For replacement parts, please contact our customer service department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 2 years, 11 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

I recieved the bassinet and Kolcraft light vibes mobile used, but the vibrator quit working the first week. do i need to replace the whole thing?

I see that i can take the top part off, can i just get another bottom part? I do not have a model number on mine. It was purchased new august 2009.
Age: 55 - 64
About me: Grandparent
asked 2 years, 10 months ago
by
Grandma Marcia
 - Muskegon, MI
on Cuddle 'n Care® Rocking Bassinet with Light Vibes® Mobile
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information regarding replacement parts, please contact our customer service department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 19 - 24
answered 2 years, 10 months ago
by
Kim @ Kolcraft
-2points
0out of 2found this answer helpful.