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Most Recent Questions
Recent Question:
The neutral color was delayed back in Jan. 2012, it is now almost 2 months later. Can we please be updated on when it will be available.
Recent Question:
JUST WANDERING IF THE PINK VERSION OF THE TINY STEPS 2-IN=1 WALKER IS AVAILABLE NOW THAT IT IS MARCH.
Recent Question:
Can you get this walker in the red color?
Recent Question:
any recalls for item #143904-LJ
Recent Question:
can you buy a replacement seat? Mine has riped
Questions with Most Recent Answers
Question:
The neutral color was delayed back in Jan. 2012, it is now almost 2 months later. Can we please be updated on when it will be available.
Question:
JUST WANDERING IF THE PINK VERSION OF THE TINY STEPS 2-IN=1 WALKER IS AVAILABLE NOW THAT IT IS MARCH.
Question:
any recalls for item #143904-LJ
Question:
Can you get this walker in the red color?
Question:
when will sit be available in boy or neutral colors?
See all Kolcraft Questions and Answers/ Walkers & Activity Centers Q & A

Customer Questions & Answers for
Kolcraft Step Starter™ 2-in-1 Walker

Grows with baby from an activity walker to walk-behind walker for endless enjoyment for your child from infancy to toddlerhood.
Customer Questions & Answers
7 Questions
 | 
8 Answers
Overall Rating:
5 out of 5
5
out of
5
Product Details

Questions & Answers for Kolcraft Step Starter™ 2-in-1 Walker

Question

Where can I find nuts that hold activity bar on?

Age: 55 - 64
asked 11 months ago
by
Anonymous
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The nuts that hold the activity bar come pre-assembled to the activity bar itself. If they are missing, please contact Customer Service as noted before. Thank you.
Age: 35 - 44
answered 11 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
answer 2
Thank you for your interest in our Step Starter 2-in-1 Walker. The nuts used to secure the activity bar should be included with your purchase. If you are in need of replacement parts, including nuts, please contact our customer service department at 800.453.7673 or customerservice@kolcraft.com. Thank you for your question!
Age: 19 - 24
answered 11 months ago
by
Kim @ Kolcraft
0points
0out of 0found this answer helpful.
Question

Does this product have the UL safety mark?

The two in one activity walkers.
Age: 35 - 44
About me: Parent
asked 1 year ago
by
Anonymous
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your interest in the the Kolcraft 2-in-1 Walkers. Currently, UL does not issue certification marks for Walkers. Walkers are regulated under ASTM F977 and the new federal standard 16 CFR 1216. JPMA is the organization that certifies products to these standards using 3rd party laboratories. All of Kolcraft’s walkers are JPMA certified and tested by 3rd party labs to ensure they comply with all federal and voluntary safety requirements. Thank you for your question!
Age: 19 - 24
answered 1 year ago
by
Kim @ Kolcraft
+1point
1out of 1found this answer helpful.
Question

I don't have assembly instructions, can I get them online?

Age: 35 - 44
About me: Parent
asked 11 months ago
by
Anonymous
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Instructions for the Kolcraft Step Starter 2-in-1 Walker can be found under the Instructions tab of the product page. The instruction manual can also be accessed by pasting the following link into your browser:

http://www.kolcraft.com/media/W20-R1_KW023.pdf

Thank you for your question!
Age: 19 - 24
answered 11 months ago
by
Kim @ Kolcraft
0points
0out of 0found this answer helpful.
Question

What is the difference in the Step Starter 2 in 1 walker and the Tiny Step 2 in 1 walker?

I know the Step Starter 2 in 1 walker fits my grandchild (height) but I like the colors of the Tiny Step 2 in 1 walker. Are they identical except in color? My grandbaby is very short.
thanks
Age: 45 - 54
About me: Grandparent
asked 10 months ago
by
jb
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
They are essentially the same walker. The only difference (besides color) is the electronic toy. The Step Starter has 2 soft owl toys on the electronic toy. The Tiny Steps has 2 textured grab toys on the electronic toy. Thank you.
Age: 35 - 44
answered 10 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

Does any of the wheels rotate?

Age: 25 - 34
About me: Parent
asked 8 months ago
by
Anonymous
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The walker design includes two front casters that roll and move independently for maneuverability. In the rear, the walker has two inline wheels that allow the child to better control the direction of the walker. If this doesn't answer your question sufficiently, please feel free to contact our Customer Service Department at 800.453.7673 or at customerservice@kolcraft.com. Thank you.
Age: 35 - 44
answered 8 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

price?

Age: 35 - 44
About me: Grandparent
asked 8 months ago
by
ivy
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This item is $59.99 and sold exclusively at BabiesRus (both in-store and online).

http://www.toysrus.com/product/index.jsp?productId=11225127
Age: 35 - 44
answered 8 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
Question

Is there a diffrent seat cover that I can purchase for this product

Age: 25 - 34
asked 8 months ago
by
Anonymous
on Step Starter™ 2-in-1 Walker
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, this is the only seat cover sold with this product. Thank you.
Age: 35 - 44
answered 8 months ago
by
Kolcraft Staff
0points
0out of 0found this answer helpful.
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